Week Beginning May 13, 2012

Consumer Affairs Fictional Websites Warn of Cyber Crime

Division of Insurance Rejects FAIR Plan Rate Increase

Week Beginning April 29, 2012

Blue Cross-Blue Shield Revised Filing Drops State Health Insurance Base Rate Average Increase for Small Businesses to Less Than 1 percent

Massachusetts Health Insurance Base Rate Increases Average Just 1.2 percent for Third Quarter of 2012, with Tufts and Fallon Filing Reductions

Week Beginning April 22, 2012

2011 Data Breach Notifications Report pdf format of 			2011 Data Breach Notifications Report

Encryption a Key Component of Information Security

Week Beginning April 08, 2012

Statement on cellular phone upgrade fees

Week Beginning April 01, 2012

Burlington Consumer Day focused on pocketbook issues

New Funeral Board Regulations Help Small Businesses, Grow Jobs

Consumer Affairs Advises Taxpayers to Avoid Costly Refund Offers

Consumer Affairs Undersecretary and Chief of Staff Speak at Suffolk Law Conference

Financial Literacy Survey

Week Beginning March 11, 2012

Press Conference: Top 5 Consumer Complaints of 2011

Home and Auto Issues Dominate Top 5 Consumer Complaints

Undersecretary Anthony supports net present value mediation to help get housing market going  pdf format of 			Undersecretary Anthony supports net present value...

Week Beginning March 04, 2012

Free shredding in Cambridge to benefit community

Consumer Affairs Inspectors on Guard for Gas Price Gouging

Week Beginning February 19, 2012

Insurance Commissioner Joseph G. Murphy Elected to Leadership Role in National Association of Insurance Commissioners

Massachusetts Division of Banks Announces Enhanced Participation in NMLS

Office of Consumer Affairs Survey of Over-the-Counter Medication Finds Pharmacies, Name Brands Most Costly

Board of Registration in Veterinary Medicine Finds One in Five Inspected Vet Offices Held Expired or Improperly Stored Medicine

Week Beginning February 12, 2012

Massachusetts Car Buyers Charged Hundreds in Documentation Fees

Week Beginning January 22, 2012

Division of Banks Encourages Taxpayers to Investigate Potential Benefits of Earned Income Tax Credit

Patriots Fans Considering Super Bowl Trips Should Be Aware of Ticket, Travel Pitfalls

Division of Banks Encourages Taxpayers to Investigate Potential Benefits of Earned Income Tax Credit

Week Beginning January 15, 2012

Find 'Consumer Affairs' on Cable Access across Massachusetts

Massachusetts Auto Insurance Premiums Record Largest Drop in the Nation, According to National Association of Insurance Commissioners

Week Beginning January 01, 2012

Division of Insurance Certifies Two Group Purchasing Cooperatives, Creating Options for Small Businesses and Individuals to Potentially Save on Health Insurance

Week Beginning December 18, 2011

As Consumers Wrap up Holiday Shopping, Annual Retail Scanner Survey Finds Accuracy Rates at 99.46 Percent

Week Beginning December 11, 2011

Division of Standards Survey of In-Aisle Scanners Find Nearly Half Do Not Meet State Operating Regulations

Office of Consumer Affairs Offers Shopping Tips to Make the Holidays Brighter, Less Stressful

Division of Insurance Fines Progressive Direct $125,000 for Violation of Ban on Credit Information

Week Beginning December 04, 2011

Division of Professional Licensure Secures Surrender of All Licenses Obtained by Terry Mussari

Week Beginning November 20, 2011

At the Start of Holiday Shopping Season the Office of Consumer Affairs Reviews National Shipping and Handling Fees, and Alerts Consumers to Tricks of the Trade

Division of Banks' Report of 2010 Foreclosure Trends Finds New Right-to-Cure Law Decreases Pre-Foreclosure Notices

Week Beginning November 13, 2011

Starbucks Drops Undisclosed $1.50 Charge on Coffee under One Pound Nationally, after Massachusetts Office of Consumer Affairs, Division of Standards, Investigations

Week Beginning November 06, 2011

Patrick-Murray Administration Hosts Broadband Conference to Explore Future of Internet Access in Massachusetts

Week Beginning October 23, 2011

Data Security Seminar and WISP Workshop (October 31, 2011)

Week Beginning September 25, 2011

Irene Generates 28,500 Insurance Claims, Totaling More Than $90 Million, According to Division of Insurance Estimates

Week Beginning September 04, 2011

AG Coakley Warns Consumers Of Widespread "Robo-Calling" Scam

Week Beginning August 28, 2011

Division of Insurance Launches Toll-Free Hotline Number for Consumer Complaints and Inquiries

HUD and NeighborWorks® America Accepting Additional Applications For Emergency Homeowners’ Loan Program pdf format of 			HUD and NeighborWorks® America Accepting Additions

Week Beginning August 21, 2011

List of Motor Fuel Retailers With Emergency Generators xls format of 			Motor Fuel Retailers With Emergency Generators

Division of Banks Orders Internet Reverse Mortgage Companies to Cease Activity in Massachusetts

Patrick-Murray Administration’s Division of Insurance and Office of Consumer Affairs and Business Regulation Encourage Preparedness in Advance of Hurricane Irene

Week Beginning August 07, 2011

Massachusetts Board of Registration of Funeral Directors and Embalmers Takes Action against Three Individuals Involved in Stanetsky Case

Week Beginning July 31, 2011

Dept. of Telecommunications and Cable Sets Listening Sessions for Review of Consumer Protection Regulations

Week Beginning July 10, 2011

Patrick-Murray Administration’s Division of Professional Licensure Creates Health Care Fraud Tip Line

Week Beginning June 26, 2011

Patrick-Murray Administration's Division of Insurance Updates Tornado Insurance Claim Numbers: 9,500 claims totaling $175 million

Division of Insurance Reminds Individuals the New Health Insurance Open Enrollment Period Starts July 1

Week Beginning June 12, 2011

Patrick-Murray Administration's Division of Insurance Updates Tornado Insurance Claim Numbers: 8,200 Claims and Estimated $140 Million in Costs

Insurance Commissioner Joseph G. Murphy Elected to Leadership Role in National Association of Insurance Commissioners

Week Beginning June 05, 2011

As Bruins Face a Possible Clinching Win in Game 6 in Boston, Fans Warned about Bogus Tickets

Office of Consumer Affairs Advises Tenants in Tornado-Damaged Apartments to Make Thoughtful, Long-Term Decisions on Leases and Housing

Commission Studying Feasibility Of A State-owned Bank Holds Public Meeting In Springfield On June 15

Week Beginning May 29, 2011

Storm-Affected Homeowners Should Use Massachusetts-Licensed Professionals, Avoid Out-of-State Entities Offering Repair Assistance

With Tornado and Wind Damage Covered by Homeowners Insurance, Patrick-Murray Administration's Division of Insurance Offers Tips for Filing Claims

Survey Finds Almost All State-Chartered Banks Follow Rules Offering No-Fee '18-65' Accounts, Opportunity for Better Promotion and Consumer Education Remains

Week Beginning May 22, 2011

Patrick-Murray Administration Names Mark Kmetz as Director of the Division of Professional Licensure

Nation's Insurance Commissioners Promote Sound Insurance Regulation through Coordination with Congress

Division of Standards Survey Shows Most Gas Stations Following Octane Rules Heading into Memorial Day Weekend

Week Beginning May 08, 2011

Division of Standards Upholds Fines against Two Gas Stations for Price Advertising Violations

Week Beginning April 24, 2011

Foreclosure and Debt Relief Companies Misleading Consumers, Charging Improper Fees According to a Recent Survey by the Office of Consumer Affairs

Week Beginning April 10, 2011

Commissioner of Insurance Approves Workers' Compensation Rate Agreement, Saving $65 Million for Businesses

Week Beginning April 03, 2011

Consumer Advisory - New rules reduce predatory debt-collection practices, improve consumer protections

Drivers Find Improved Benefits, More Discounts as Patrick-Murray Administration's Auto Insurance Reform Hits Third Anniversary

Week Beginning March 13, 2011

Patrick-Murray Administration’s Division of Standards Offers Gas-Saving Tips as Prices Continue to Soar

Week Beginning March 06, 2011

Twenty Unlicensed Electricians Caught in Craigslist Sting by Division of Professional Licensure

OCA, other agencies announced top consumer issues

Patrick-Murray Administration's Division of Standards Celebrates Weights and Measures Week March 6-12, 2011, Continues Effort to Inspect Thousands of Devices Each Year

Week Beginning February 13, 2011

Patrick-Murray Administration's Division of Insurance Places All April 1 Health-Care Base Rates on File

Patrick-Murray Administration's Division of Insurance Issues New Health Care Cost Containment Regulations for Purchasing Cooperatives and Select Network Plans

Week Beginning February 06, 2011

Patrick-Murray Administration Approves Agreement with Verizon Involving Landline Repairs and New Monitoring Programs in Western Massachusetts

Approximately 1,500 New Registrations for Non-Bank ATMs following a statewide investigation by the Patrick-Murray Administration

Week Beginning January 30, 2011

Governor Patrick Names David J. Cotney Commissioner of Banks

Week Beginning January 16, 2011

Patrick-Murray Administration Calls for Closer Lender Scrutiny of Mortgage Documents Following Ibanez Decision

Week Beginning January 09, 2011

Patrick-Murray Administration's Division of Banks to Hold Hearings in Brockton, Lawrence and Springfield on Foreclosure Right-to-Cure Notices, and Reverse Mortgage Regulations

Week Beginning December 19, 2010

Patrick-Murray Administration's Division of Insurance Leads Multi-State Agreement with AIG; Massachusetts to Receive $3.4 Million

Patrick-Murray Administration Retailer Scanner Survey Finds High Accuracy Rates, but Some Costly Errors

Patrick-Murray Administration's Division of Banks Identifies more than 300 Unauthorized ATMs in the Commonwealth

Week Beginning December 12, 2010

Patrick-Murray Administration's Office of Consumer Affairs and Business Regulation Warns Consumers Return Fees Can Lead to Post-Holiday Blues

Week Beginning November 28, 2010

Survey by Patrick-Murray Administration's Division of Standards Finds Few Overcharges at Drug Stores

Week Beginning November 14, 2010

Commissioner of Banks Steven L. Antonakes Named to Leadership Position at the Consumer Financial Protection Bureau

Week Beginning October 24, 2010

Patrick-Murray Administration's Division of Insurance Announces Green Mountain Insurance as 12th New Auto Insurer since Start of Managed Competition

Week Beginning October 17, 2010

Patrick-Murray Administration Joins Community and Financial Organizations to Announce Campaign Promoting Low-Cost Banking Services

Week Beginning October 10, 2010

Patrick-Murray Administration's Second Survey of Mandatory Lemon Law Notice Sticker Rules Finds Better Compliance from 2009 Review

Week Beginning September 26, 2010

Patrick-Murray Administration's Division of Banks Study Finds Banking Fees Less Costly than Check Cashers

Week Beginning September 05, 2010

Patrick-Murray Administration's Department of Telecommunications and Cable Launches Outreach Tour for Low-Income Phone Programs

Patrick-Murray Administration's Division of Standards Fines Food Retailers $143,000 for Item Pricing Violations

Week Beginning August 29, 2010

Patrick-Murray Administration's Division of Insurance and Office of Consumer Affairs and Business Regulation Encourage Preparedness in Advance of Hurricane Earl

Week Beginning August 22, 2010

OCA hosts foreclosure prevention workshops in Brockton, Boston this week

Week Beginning August 15, 2010

Patrick-Murray Administration's Division of Insurance Reaches Rate Agreement with Health New England, Bringing Relief to 21,000 Western Massachusetts

Last Round of Credit Card and Gift Card Federal Rules Changes Create Lower Fees, More Protections

Patrick-Murray Administration’s Division of Insurance Receives $1 Million Federal Grant Targeting Enhanced Health Insurance Rate Review

Week Beginning August 08, 2010

Patrick-Murray Administration's Office of Consumer Affairs Clears 681 Cases, Assesses $454,000 in Fines in First Year Overseeing Home Improvement Contractor Program

Patrick-Murray Administration's Division of Banks Announces Actions against 43 Mortgage Loan Originators

Week Beginning August 01, 2010

Patrick-Murray Administration's Division of Insurance Settles Rate Dispute with Blue Cross-Blue Shield; Collective Agreements Cover 90 Percent of Small Businesses and Individuals in Merged Market

Agencies Combine Forces to Hold Shred Day in Cambridge, Urge Increased Awareness of Personal Data and Identity Theft Protection

Week Beginning July 04, 2010

Patrick-Murray Administration Survey of Gold Buyers Finds Disparity in Prices Offered to Sellers; Check of 10 Boston outlets by Office of Consumer Affairs finds offer range of $485 to $1,000

Week Beginning June 27, 2010

Patrick-Murray Administration's Division of Insurance and Harvard Pilgrim Reach Agreement on Lower Rates

Week Beginning June 13, 2010

Patrick-Murray Administration’s Reforms of Auto Insurance Lead to Most Affordable Rates in the Country

Lenders, Community Groups, Government Work toward Improvements in Mortgage Modification Process

Week Beginning May 30, 2010

Patrick-Murray Administration's Division of Insurance Reaches Settlement on Lowered Neighborhood Health Plan Rates

Week Beginning May 23, 2010

State Drivers Can Hit the Road for Memorial Day, Summer Seasons with Confidence in Content of Gasoline

Week Beginning May 16, 2010

OCA Survey Finds One in Five Home Improvement Contractor Advertisements Placed by Unregistered Entity

Week Beginning May 09, 2010

Governor Patrick Announces Businesses to Save $22.5 Million after Agreement on Workers’ Comp Rates

Week Beginning May 02, 2010

Governor Patrick Directs Division of Standards to Monitor Signs of Price Gouging Following Water Emergency

Week Beginning April 25, 2010

Patrick-Murray Administration's Consumer Agency Review of Rebate Disclosures Leads to Retailer Improvements

Week Beginning April 04, 2010

"Buy Here, Pay Here" Information on Licensing Requirements for Motor Vehicle Financing by Motor Vehicle Dealers

MassDOT and the Office of Consumer Affairs Announce Collaboration to Stop Unlicensed Motor Vehicle Financing

Week Beginning March 28, 2010

Patrick-Murray Administration’s Division of Insurance Announces Decision on Rate Increase Submissions from Health Insurers

Week Beginning March 21, 2010

Patrick Administration Announces 35-State Settlement Agreement with CitiFinancial

Patrick-Murray Administration Survey of Home Show Contractors Finds 85 Percent Do Not Follow Registration Number Display Requirements

Week Beginning March 07, 2010

Top 5 Consumer Issues and Complaints Outlined by Patrick-Murray Administration's Office of Consumer Affairs and Business Regulation, Attorney General's Office, Better Business Bureau, and the FTC

Week Beginning February 28, 2010

Patrick-Murray Administration's Division of Banks Leads National Effort Opposing Refund Anticipation Loans

Patrick-Murray Administration's Identity Theft Protection Rules Take Effect Today

Week Beginning February 07, 2010

Governor Patrick Announces Plan to Support Small Businesses and Create Jobs

Week Beginning January 24, 2010

Consumer Alert: Toyota Recall and At-Fault Accident Appeals (Jan-2010)

Patrick-Murray Administration, which Authored Massachusetts’ Groundbreaking Personal Information Security Measures, Recognizes Data Privacy Day 2010

Office of Consumer Affairs Announces Launch of NMLS Consumer Access to Mortgage Lender Information

Week Beginning January 17, 2010

Telecommunications Assistance with the Haitian Earthquake Crisis

Week Beginning January 10, 2010

Homeowners across Massachusetts See Reduced Impacts on Policies after Patrick Administration's Insurance Commissioner Approves Stipulation

Week Beginning January 03, 2010

State Racing Commission moves to the Division of Professional Licensure

Week Beginning December 20, 2009

Retailers Score High, Consumers Win Big on Division of Standards Retail Scanner Price Checks

Week Beginning December 13, 2009

Office of Consumer Affairs and Business Regulation Warns Holiday Shoppers of Costly Restocking Fees

Office of Consumer Affairs Ends Check Casher Partnerships Targeting Social Security Recipients

Week Beginning December 06, 2009

Underweighted Steaks Found at Ruby Tuesdays across Massachusetts by Division of Standards

Patrick Administration's Efforts to Control Overcharging Lead to Reductions in Incidents by Retailers

Week Beginning November 22, 2009

Ring in the Holiday Shopping Season with 12 Smart Consumer Tips

Week Beginning November 01, 2009

Patrick Administration's Final Data Security Regulations Filed and Take Effect March 1, 2010; State Received Notice of More than 1 Million Instances of Exposure in Two Years

Week Beginning October 25, 2009

Survey Finds more than 40 Percent of New and Used Cars for Sale Missing Mandatory Lemon Law Notice

Week Beginning September 13, 2009

Patrick-Murray Administration Offers Financial Literacy, Credit Card Education to College Students through Project Credit Smarts

Week Beginning August 30, 2009

New Rule Eliminates Most Prerecorded Sales Calls Starting Sept. 1

Health Insurer Withdraws from Market, Will Pay up to $5 Million in Agreement with State Regulators

Week Beginning August 16, 2009

New Rights for Credit Card Holders Go Into Effect Tomorrow

Division of Banks Orders Internet Payday Lenders to Cease Activity in Massachusetts

Small-Business Considerations Reflected in Massachusetts' Revised ID Theft Regulations

Week Beginning August 09, 2009

Consumers Urged to Drive a Smart Bargain to Maximize Cash for Clunkers Program

Division of Banks Announces Action against Taylor, Bean & Whitaker

Week Beginning July 05, 2009

CVS, Shaw's Discuss Plans to Reduce Overcharges with Office of Consumer Affairs and Business Regulation

Week Beginning June 28, 2009

Division of Insurance Auto Insurance Study Results

Week Beginning June 21, 2009

Patrick Administration Announces Multi-State Agreement with Taylor, Bean & Whitaker Mortgage Corporation

Week Beginning May 31, 2009

Division of Banks Announces Actions Against Mortgage Lenders and Brokers

Department of Telecommunications and Cable to Hold Verizon Service Quality Hearings in Western Massachusetts

Division of Insurance Issues Order to Show Cause against HMA Direct of Newton

Week Beginning May 17, 2009

Allstate Filing Confirmed by Division of Insurance

Week Beginning May 03, 2009

Governor Patrick Names Barbara Anthony New Undersecretary for Office of Consumer Affairs and Business Regulation

Registration Open for Boston HiFi Financial Literacy Program

Registration Open for Worcester HiFi Financial Literacy Program

Week Beginning April 26, 2009

Patrick Administration and Attorney General Announce Efforts to Protect Distressed Homeowners

Week Beginning April 12, 2009

Study Finds State Workers' Compensation Rates Among Lowest in Nation

Week Beginning April 05, 2009

Foreclosure Prevention Workshops Draw Almost 800 Homeowners

Week Beginning March 15, 2009

Division of Insurance confirms rate filing by GEICO

Statement from Nonnie S. Burnes, Commissioner of the Massachusetts Division of Insurance

Week Beginning March 08, 2009

Insurance Commissioner Responds to Consumer Concerns about Accident Dispute Changes

Week Beginning March 01, 2009

2nd Quarter 2009 Mortgage Lender Community Investment (MLCI) Examination Schedule

Week Beginning February 08, 2009

Report on the MGL Chapter 93H Notifications pdf format of 			Report on the MGL Chapter 93H Notifications

Office of Consumer Affairs Files Revised ID Theft Regulations

Week Beginning January 25, 2009

Handling Tenant Cases in Foreclosed Properties: Tenants' Rights, Dealing with REO Tenants and Homeowners pdf format of 			Handling Tenant Cases in Foreclosed...

Week Beginning January 11, 2009

Don't Borrow Your Own Money! Steer Clear of Tax Refund Anticipation Loans

Week Beginning January 04, 2009

Division of Insurance Creates Consumer-Friendly Accident Dispute Process

Divison of Banks Makes Web-Based Foreclosure Database Available to Public

Week Beginning December 07, 2008

Patrick Administration Provides New Resource To Assist Tenants Impacted By Foreclosure

Week Beginning November 30, 2008

Notice of Public Hearing: Amendment to 201 CMR 17.00 pdf format of 			Notice of Public Hearing: Amendment to 201 CMR...

Week Beginning November 09, 2008

Business Community Given Additional Time to Comply with Identity Theft Prevention Regulations

Week Beginning September 21, 2008

State Division of Banks Takes Action Against Illegal Reverse Mortgage Programs Targeting Seniors

Executive Order 504: Order Regarding the Security and Confidentiality of Personal Information pdf format of 			Executive Order 504

Patrick Administration Issues Comprehensive Identity Theft Prevention Regulations & Executive Order

Week Beginning September 14, 2008

Countrywide Breach - Protect Your Identity pdf format of 			Protect Your Identity

AIG Insurers Able to Pay Claims

AIG - Insurance Consumers Protected by Solvency Standards

Week Beginning August 24, 2008

Division of Insurance Launches New Consumer Resources Web Site

Week Beginning August 10, 2008

State Launches New Reverse Mortgage Web Site for Seniors

Week Beginning August 03, 2008

Governor Deval Patrick Signs Broadband Access Law

Week Beginning July 20, 2008

Division of Insurance to Meet With Consumers at 10th Annual Roxbury Film Festival

Week Beginning June 29, 2008

Governor Patrick Announces Details for $20 Million Loan Fund to Acquire Foreclosed Homes and Foster Neighborhood Stabilization

Week Beginning June 01, 2008

Governor Calls for First in Nation Lender Standards

Week Beginning May 18, 2008

Commissioner Burnes Approves Mapfre, S.A. Acquisition of Commerce Insurance Company

With Record High Prices & Memorial Day around the Corner, State Inspects Gas Stations across Massachusetts

Week Beginning May 04, 2008

Commissioner Burnes Rejects Fair Plan Rate Increases for Massachusetts Homeowners

Broadband Bond Bill Receives Favorable Report, Moves Closer to Vote in House

Week Beginning April 13, 2008

Patrick Administration Announces $11 Million Workers' Compensation Rate Cut

Division of Insurance Completes Review of Unum Group Disability Claims Payments, Returns $13 Million to Massachusetts Consumers

Week Beginning March 02, 2008

Division of Insurance Advises Consumers about Ways to Take Advantage of Managed Competition

Consumer Affairs, Division of Standards Recognize National Weights and Measures Week

Week Beginning February 17, 2008

As Managed Competition Shifts into High Gear, State Launches Auto Insurance Web Site for Consumers

Week Beginning January 27, 2008

State Warns Consumers to Steer Clear of Refund Anticipation Loans

Week Beginning January 20, 2008

Division of Insurance Unveils Agent Finder Web Site

Week Beginning January 13, 2008

New Deadline for 201 CMR 17.00 Written Comments

Insurance Commissioner Orders Unlicensed Health Insurer to Stop Advertising Fraudulent Policies

Week Beginning January 06, 2008

Insurance Commissioner Places Additional Managed Competition Rates on File

Week Beginning December 30, 2007

Massachusetts Joins Launch of Nationwide Mortgage Licensing System

Week Beginning December 16, 2007

Annual Retail Scanner Price Checks Produce Positive Results for Holiday Shoppers

Division of Insurance Calls on Insurers to Issue Payment Notifications to Protect Consumers

Insurance Commissioner Places Managed Competition Rates on File

Week Beginning November 25, 2007

Insurers Amend Rates; Competition Drives Premiums down

Week Beginning November 04, 2007

Consumer Affairs Files Security Freeze Regulations

Week Beginning October 28, 2007

Unrequested Credit Cards Sent to Macy's Customers

Week Beginning October 21, 2007

Cell Phones and the Do Not Call Registry

Week Beginning September 30, 2007

Insurance Commissioner Issues Final Managed Competition Regulation

Week Beginning August 26, 2007

Insurance Commissioner Proposes Guidelines for Managed Competition

Week Beginning August 12, 2007

State Releases Annual Survey of Seafood Sales

Week Beginning July 29, 2007

Division of Banks Announces Actions Against Several Mortgage Entities

State Unveils $25 Million Broadband Incentive Fund

Week Beginning July 22, 2007

Federal Reserve Bank of Boston: Massachusetts Mortgage Summit Issues Recommendations

Week Beginning July 15, 2007

Insurance Commissioner Moves to Give Consumers Lower Rates, Greater Choice through Managed Auto Competition

Managed Auto Competition Frequently Asked Questions

Auto Insurance Decisions (07/16/2007) pdf format of 			Auto Insurance Decisions

Week Beginning June 17, 2007

Mortgage Fraud Bill Text

Mortgage Fraud Bill Summary doc format of 			Mortgage Fraud Bill Summary

Week Beginning June 10, 2007

Mortgage Fraud Legislation Filed

Week Beginning June 03, 2007

Massachusetts Settlement Addresses Concerns Regarding Health Markets, Inc. Claims Handling

Week Beginning April 29, 2007

Division of Banks to Seek Case-by-Case Delay on Foreclosures

Week Beginning April 22, 2007

Consumer Affairs Urges College Students to Know Their Tenant Rights

Week Beginning April 15, 2007

Consumer Affairs Issues Consumer Alert on Advance-Fee Loan Scam and Pay Day Loans

Week Beginning April 08, 2007

Mortgage Summit Working Groups Release Report

Governor Patrick Selects Broadband Expert to Head the new Department of Telecommunications and Cable

Week Beginning February 25, 2007

Division of Banks Announces Commitment to Participate in CSBS/AARMR MORTGAGE Licensing System

Week Beginning February 04, 2007

Avoid Credit Pitfalls Today

Home Improvement Dos & Don'ts

Lemon Law Arbitration Program Protects Consumers

Massachusetts Kicks Off 9th Annual Consumer Protection Week

Week Beginning December 17, 2006

Annual Price Survey Accuracy Results Excellent

Week Beginning December 10, 2006

Auto Insurance Rates Drop by 11.7%

Week Beginning December 03, 2006

DTE Fines KeySpan $250,000 for LNG Security Breach

Week Beginning November 26, 2006

Holocaust Restitution Fee Waiver Program Launched

Week Beginning November 12, 2006

Home Smart Website Launched to Assist Home Buyers and Owners

Week Beginning October 29, 2006

Massachusetts Board of Registration of Funeral Directors and Embalmers Announces Recent Enforcement Actions

Week Beginning October 01, 2006

Division of Banks Announces Latest Actions in Crackdown on Mortgage Fraud

Consumer Alert: Guidance for a Mortgage Loan Transaction

Week Beginning September 03, 2006

Division of Banks Cracks Down On Abusive Mortgage Lenders and Brokers

Week Beginning August 20, 2006

Tatarka and Bowler Applaud SJC's Unanimous Assigned Risk Decision

Week Beginning August 13, 2006

Leominster Drinking Water Operator Surrenders License

Week Beginning August 06, 2006

Healey and ISO New England Urge Energy Efficiency

Know Your Shopping Rights Before You Spend

Fair Plan Rates Announced

Week Beginning July 30, 2006

Consumers Asked to Conserve Energy Use during Hot Weather

Week Beginning July 23, 2006

Canadian Lottery Scam

DPL Initiates Court Actions to Combat Unlicensed Practice

Week Beginning July 02, 2006

Attention North Shore Communities: Be Aware of Contractor and Insurance Scams

Week Beginning June 25, 2006

FAIR Plan Rate Decision Announced

Week Beginning May 28, 2006

State Urges Coastal and Flood-Prone Property Owners To Consider Flood Insurance

Avoid Home Improvement Disasters

Week Beginning May 21, 2006

State Orders More Payday Lenders to Cease Activity in Massachusetts

State Announces $5 Million Heat Loan Program

Week Beginning April 02, 2006

JumpStart Financial Literacy Findings Support Need for State's HiFi Initiative

Healey Urges High Schools to Implement Financial Literacy Program

Week Beginning February 26, 2006

Debit Card Holders Urged to Verify Recent Transactions

Week Beginning February 05, 2006

State's Lemon Law Arbitration Program Backs Consumers When Car Sales Go Sour

Over $5 Million Returned To Consumers In 2005

Lindstrom Testifies For Increased ID Theft Protections

Why Interest-Only Mortgages Are Not In All Consumers' Best Interest

Week Beginning January 22, 2006

State Board Issues Enforcement Actions Against Electrician Licensees

State Boards Issue Enforcement Actions Against Real Estate Licensees

Week Beginning January 15, 2006

State Board Temporarily Shuts Down Dorchester Beauty Salon

Week Beginning January 08, 2006

New Regulations for Gas-Powered Plumbing Products to Better Protect Consumers

State Board Issues Enforcement Actions Against Five Plumbers

Week Beginning December 18, 2005

Consumer Alert: Illegal Mortgage Broker Ordered to Cease

Consumer Affairs Gauges Retailer Pricing Accuracy

Week Beginning December 11, 2005

An Early Christmas Gift For Motorists: An 8.7% Auto Insurance Rate Cut For 2006

MA Consumer Affairs Director Endorses BBB's Check Out a Charity Program

DTE Orders Utilities To Upgrade Manhole And Stray Voltage Safety

Week Beginning December 04, 2005

Heating Oil Delivery Spot-Checks Underway

MA Insurance Regulator Informs Cape And Coastal Homeowners Of Hingham Mutual Non-Renewals

Week Beginning November 27, 2005

Don't Get Burned On Firewood Sales

Week Beginning November 13, 2005

Consumer Affairs Office Releases Auto Insurance Survey

Week Beginning November 06, 2005

State Consumer Affairs Office Launches "Act Now, Save Now" Energy Conservation Campaign

18 Bay State Chiropractors Face Insurance Fraud Allegations by State¿s Division of Professional Licensure

Week Beginning October 23, 2005

State's Financial Literacy Program Hits Milestone, Sets Sights On Expansion

State's Professional Licensing Agency Reports 2nd Consecutive Year Of Record Results

Week Beginning October 09, 2005

DTE To Hold Statewide Energy Assistance Forums

Week Beginning September 25, 2005

State Rating Bureau Recommends 5.4% Auto Insurance Rate Decrease In 2006

Consumer Advisory: Flood Damaged Cars May Be Headed For Massachusetts

Week Beginning September 04, 2005

Containing Winter's High Heating Costs

Week Beginning August 28, 2005

State Consumer Affairs Office Inspecting & Monitoring Gas Prices

Tales Of Scales And Seafood Sales

Week Beginning August 21, 2005

Ensuring A Smooth Move

Week Beginning August 14, 2005

Director Beth Lindstrom Addresses Consumers On Necessary Auto Insurance Reforms

Week Beginning August 07, 2005

Trouble-Free, Tax-Free Shopping Begins with Understanding Your Rights

Week Beginning July 31, 2005

State Orders Time Warner To Issue Refunds To Cable Customers In Pittsfield-Area

Week Beginning June 26, 2005

Money Saving Tips To Hit The Street & Beat The Heat

Week Beginning June 12, 2005

State Board Urges FERC To Make Safety Top Priority In Fall River LNG Review

State Board Acts on Physical Therapist License

Gardner Veterinarian Agrees To License Probation

Week Beginning June 05, 2005

State Utility Regulator Joins Regional Counterparts In Urging FERC To Reject Or Modify ISO-New England Plan That Could Cost Electricity Customers $13 Billion

Week Beginning May 29, 2005

Governor Romney Files Auto Insurance Reform Legislation

Week Beginning May 15, 2005

Insurance Commissioner Bowler Approves 3% Workers' Compensation Rate Cut

Romney Cracks Down on Identity Theft and Fraud

Former East Boston Salon Operators Suspended for 6 Years

Week Beginning May 01, 2005

Romney Administration Launches Statewide High School Financial Literacy Initiative

Week Beginning April 24, 2005

Insurance Commissioner Bowler Approves Revisions To Safe Driver Insurance Plan

Week Beginning April 17, 2005

State Teams With A.I.M. & Utilities To Promote Competitive Electric Contracts

State Board Revokes Veterinarian's License

Week Beginning April 10, 2005

State Energy Officials & Regional Counterparts Prioritize Ratepayer Impact In FERC's Consideration Of Incentives For New Electric Generation

Week Beginning April 03, 2005

State Board Disciplines Unlicensed Occupational Therapist

Three Chiropractors Disciplined by State Board

Real Estate Appraiser Agrees to Fine & Probation

Winter Heating Oil Spot Checks Yield Fines

Week Beginning March 27, 2005

Consumer Affairs Teams With Notaries To Combat Identity Theft

Week Beginning March 20, 2005

Identity Theft Symposiums Seek to Curtail Crime

Massachusetts Consumers Reap Millions In Refunds

Week Beginning March 13, 2005

State Board Takes Action Against Eight Real Estate Licensees

Framingham Veterinarian Surrenders License

Week Beginning March 06, 2005

State Extends Moratorium On Utility Service Shut-Offs

Week Beginning February 27, 2005

State Board Disciplines Two Plumbers

State Board Disciplines Two Home Inspectors

Andover Mental Health Counselor Surrenders License

State Board Disciplines 14 Electricians, Two Technicians

Week Beginning February 20, 2005

State Inspectors Fan-Out to Ensure Safety and Compliance at Barbershops and Beauty Salons in Eastern MA.

Week Beginning February 13, 2005

Used Car Shopping During Presidents' Day? Buyers Have Rights & Dealers Have Obligations

Division Of Energy Resources Issues Report On Renewable Energy

Week Beginning February 06, 2005

State Board Takes Action Against Two Real Estate Appraisers

Weston Optometrist Agrees To License Probation

Methuen Veterinarian Agrees to License Probation

South Easton Podiatrist Surrenders License

State Moves To Stamp-Out Internet Payday Lending During National Consumer Protection Week

Massachusetts “Do Not Call” Registration Now Protecting Over Half Of The State’s Residents

State Investigators Find Violations at Over 70% of Worcester County Optical Businesses

Massachusetts Consumer Affairs Director And The National Notary Association Team To Fight Identity Theft During National Consumer Protection Week

Week Beginning January 30, 2005

Tewksbury Cosmetologist Agrees to Stayed License Suspension

Week Beginning January 23, 2005

State Consumer Affairs Office Urges Caution In Pats Fans’ Search for Super Bowl Tickets

Massachusetts Residents Encouraged To "Get Smart" About Insurance Policies

Week Beginning January 09, 2005

New Nstar Transmission Line Approved By State Siting Board

State Energy Resources Agency Promotes Participation In Free Energy Savings Workshop

"Power Saving Hours" Energy Conservation Can Relieve Demand on Electric Grid During Cold Snaps

Week Beginning January 02, 2005

Romney Signs Bill Cracking Down On Auto Insurance Fraud

Week Beginning December 26, 2004

Insurance Commissioner Bowler Finalizes Auto Insurance Reform Of High-Risk Market

State Board Revokes Quincy Physical Therapist’s License

Mattapan Funeral Home Operator Surrenders License

Wrentham Social Worker Agrees to Probation of License

Week Beginning December 19, 2004

Landmark Multi-State Settlement In Effect, National Remedy Grants Claims Review For Thousands

Romney Appoints New Commissioners To DTE

Week Beginning December 12, 2004

Division Of Insurance Announces 2005 Auto Insurance Rate Decision

State Board Takes Action on 2 Accountant Licensees

Arlington Home Inspector Agrees to Five-Year License Suspension

State Inspectors & Lawrence Officials Team-Up To Inspect & Shutdown 4 of 5 Barber Shops

Week Beginning December 05, 2004

Consumer Affairs Holiday Shopping Wrap-Up

Week Beginning November 28, 2004

Romney Praises Turnaround At Professional Licensing Agency

Week Beginning November 21, 2004

Insurance Commissioner Bowler Approves Residual Market Auto Insurance Reform

Multi-State, Federal Settlement Addresses Concerns Regarding Unumprovident Claims Handling

Week Beginning October 24, 2004

State Board Disciplines Ten Real Estate Agents

State Board Disciplines Five Electricians

Week Beginning September 26, 2004

State Rating Bureau Makes Recommendation For 2005 Auto Insurance Rates

Director Lindstrom Launches Home Improvement Contractor Awareness Campaign

Week Beginning September 19, 2004

State Board Places Real Estate Appraiser’s License on Probation

State Board Revokes Chiropractor’s License

Consumers Urged to ‘Report not Respond’ to Suspect E-mail Requests

Week Beginning September 12, 2004

Navigating Heating Oil Price Uncertainty

Week Beginning September 05, 2004

State Warns Consumers Against Cosmetic Medical Procedures at Beauty Salons

Week Beginning August 22, 2004

Insurance Commissioner Bowler Rules On Proposed Residual Auto Insurance Market Changes

State Board Places Funeral Director's License on Probation

Week Beginning August 08, 2004

Consumer Affairs Office, Registry Of Motor Vehicles And Masspirg Team-Up To Thwart Id Theft Access

Week Beginning July 18, 2004

Insurance commissioner names new appointees

Fall River salon and barber shop violations

Home inspector fined and license placed on probation

Lawrence chiropractor gets suspension, probation

Physical Therapist Agrees to an Indefinite Stayed Suspension

Week Beginning July 11, 2004

Illegal Mortgage Lender Ordered to Cease

DTE Advises Norvergence Customers To Obtain New Providers

New identity theft law

New website launched

Week Beginning June 27, 2004

State Inspectors find violations at 60 percent of Somerville Beauty Salons and Barber Shops

Week Beginning June 20, 2004

State Board Places Veterinary License on Probation

State Board Takes Action on Chiropractors

Week Beginning June 13, 2004

State Board Acts on 3 Psychologists' Licenses

Week Beginning June 06, 2004

Electrician agrees to a 5 year stayed suspension of his journeyman license

Week Beginning May 30, 2004

Home inspector disciplined

Physical therapist's license revoked

Week Beginning May 23, 2004

Cashpoint customers warned

Psychologist disciplined

State Consumer Affairs Director Applauds Recent State SJC Ruling on Unwanted Solicitations

Week Beginning May 16, 2004

State Board Disciplines Four Real Estate Agents

State Board Places Dispensing Optician's License on Probation

Psychologist Agrees to 6-month Stayed Suspension and 18-month Probation

Week Beginning May 09, 2004

Division of Standards Surveys 71 Gas Stations