• Alert - No Active Alerts
  • Skip to main content
  • Skip to main menu
  • Need help resizing text?
  • State Agencies
  • State A-Z Topics
Go to Mass.gov home.
The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)
Consumer Affairs and Business Regulation
Search

Main Menu

  • Consumer

    Expand Consumer

    • Advisories

      • Cable & Telecom Advisories
      • Cell Phones and the Do Not Call Registry
      • Mortgage Foreclosure Prevention Advisory
      • more... of Advisories

    • Alerts

      • Banks & Credit Alerts
      • Product Recalls
      • Refund Anticipation Loans

    • Archived Publications

      • Consumer Advisories
      • Consumer Insiders
      • News & Updates

    • Autos

      • Lemon Laws
      • Buy / Sell
      • Auto Repair
      • more... of Autos and Transportation

    • Banks & Banking

      • Selecting Banks and Credit Unions
      • Loans and Mortgages
      • Education
      • more... of Banks & Banking

    • Cable TV & Telecommunications

      • Cable TV
      • Telecommunication
      • Advisories
      • more... of Cable TV & Telecommunications

    See all 26 topics in Consumer

  • Business

    Expand Business

    • Autos & Transportation

      • Lemon Law Used
      • Lemon Aid Law
      • Arbitration Regulations
      • more... of Autos & Transportation

    • Banking

      • Forms
      • Banking Legal Resources
      • FAQs
      • more... of Banking Industry Services

    • Cable TV & Telecommunications

      • Regulation of telecommunication providers
      • Consumer Assistance
      • Registered Service Providers

    • Do Not Call

      • Solicitor Information
      • W-9 Form pdf format of W-9 Form
      • W-9 Form Instructions pdf format of W-9 Form Instructions

    • Utilities

      • Energy Resources
      • Energy Facilities Siting Board
      • Electric Power
      • more... of Energy, Fuel & Utilities

    • Home Improvement

      • HIC Registration
      • HIC Arbitration Program
      • Contractor Application for Arbitration pdf format of Contractor Application for Arbitration
      • more... of Home Improvement Contractors

    See all 11 topics in Business

  • Licensee

    Expand Licensee

    • DPL Boards

      • Cosmetologists
      • Electricians
      • Psychologists
      • more... of Division of Professional Licensure Boards

    • License Types

      • Construction
      • Finance, real estate
      • Professional Licenses
      • more... of License Types, Forms & Requirements

    • Overview

      • Regulations by Topic
      • Code of Mass. Regs. (CMR)
      • U.S. Business Regulations
      • more... of Overview of Regulatory System

  • Government

    Expand Government

    • Cable TV & Telecommunications

      • Cable TV
      • Regulation of telecommunication providers

    • Utilities

      • Energy Facilities Siting Board
      • Natural Gas Industry
      • Pipeline Safety

    • Wireless Collaborative

      • Wireless Mediation
      • Relevant Laws and Regs
      • Helpful Links
      • more... of Massachusetts Municipal-Industry Wireless Collaborative

    • Agencies and Divisions

      • OCABR
      • Division of Banks
      • Division of Insurance
      • more... of Our Agencies and Divisions

    • Overview

      • Regulations by Topic
      • Code of Mass. Regs. (CMR)
      • Admin. Procedure, Ch. 30A
      • more... of Overview of Regulatory System

    • Special Commission on Auto Body Rates

      • Final Report of Special Commission on Auto... pdf format of Final Report of Special Commission on Auto...
      • Written Testimonies on Auto Body Rates pdf format of Written Testimonies on Auto Body Rates file size 21MB
      • Written Testimony of the Special Commission on... pdf format of Written Testimony of the Special Commission on... file size 1MB

    See all 8 topics in Government

Breadcrumbs

  1. Home

Business

  • Autos & Transportation


  • Banking Industry Services


  • Cable TV & Telecommunications


  • Do Not Call Program


  • Energy, Fuel & Utilities


  • Home Improvement Contractors


  • Identity Theft


  • Insurance


  • Landlords, Real Estate


  • Retailers


  • Transportation 



Complementary Content

Online Services

  • OLLIE
  • Home Improvement Contractor Registration
  • Professional & Business Licensee Requirements

Topic Menu

  • Autos & TransportationClick to show or hide the child topics of Autos & Transportation.

    • Lemon Laws

  • BankingClick to show or hide the child topics of Banking.

    • Reports and Publications
    • Foreclosure Filings
    • Examinations
    • Forms
    • Industry Letters
    • Banking Legal Resources
    • FAQs
    • Additional resources
    • Notice of Public Hearings

  • Cable TV & TelecommunicationsClick to show or hide the child topics of Cable TV & Telecommunications.

    • Consumer Assistance
    • Registered Service Providers
    • Regulation of telecommunication providers

  • Do Not Call

  • Utilities

  • Home ImprovementClick to show or hide the child topics of Home Improvement.

    • HIC Registration

  • Identity Theft

  • InsuranceClick to show or hide the child topics of Insurance.

    • Insurance Companies
    • Insurance Producers
    • Commercial Buyers
    • DOI Annual Reports
    • DOI Regulatory Information

  • Landlords, Real Estate

  • Retailers

  • Transportation 

  • Site Policies
  • Contact Us

© 2012 Commonwealth of Massachusetts.
Mass.Gov® is a registered service mark of the Commonwealth of Massachusetts.